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Little incidentals, like assuring there were 3 chairs on the balcony as there were three guests occupying the cabin, were overlooked. Every opportunity was made to extract even more money from the traveller - with 2 phone messages urging us to take advantage of future cruise offers and points. This was the VERY worst cruise we have ever taken. This was to be a once-in-a-lifetime experience to this part of the world which we had dreamed of visiting, unfortunately it was - all for the wrong reasons. My wife and I went on a Norwegian Cruise Line Cruise last January.
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Overall cruise experience
DO NOT BUY Trip insurance from Norwegian Cruise line. We did and ended up having surgery before our planned cruise. Norweign uses ION insurance which denied our claim stating it was pre existing condition. Why I would schedule a 10 day cruise with lots of walking when I had a preexisting condition with my knee is beyond me.... Note that complaint text that is displayed might not represent all complaints filed with BBB. Norwegian Cruise Line operates cruise boats throughout the world.
DO NOT BUY Trip insurance from…
The service was terrible, specialty restaurants were fine. Honestly didn't really notice if it was overcrowded or not, sea days we spent between the Haven Courtyard, Sundeck and the Spa. We used to cruise 4+ times per year, but since Corona, we have sailed only twice and only when we find a last minute cruise with space available. We don't find overall value in the cruise space these days. While we don't mind paying more if we get more, we outright reject the idea of paying more for less, so we spend our vacation dollars very intentionally elsewhere.
Heartbreaking video shows 20-year-old Levion Parker happily swimming in the ocean and fishing with his pals just a week before he drunkenly jumped off a Royal Caribbean cruise ship and was never ... Both Carnival Cruise Line ( CCL) and Royal Caribbean allow smoking in parts of their casinos. Royal Caribbean does have small non-smoking casinos on its Oasis-class ships while its Celebrity Cruises ... Stinking smelly suite/room with a revolting bathroom.Old raggedy bed clothing.Served RAW food yes I said Raw Food. A supervisor confirmed to us the cooks do not know how to cook some of the food they serveSaudi Arabia port cancelled with no explanation or alternative port.To be crude there is taking the P!!! Definitely some parents will hold kids back for a vacation that they can get for less when not the holiday break.
This documentation will serve as valuable evidence if you need to escalate your complaint or seek assistance from external consumer protection organizations. Cruises can be a fantastic way to relax, unwind, and explore beautiful destinations. However, sometimes issues or concerns may arise during your cruise experience.
It was difficult to obtain the actual address of the port in Incheon for embarkation (conflicting information by two NCL representatives) so as to be able to arrange transport from our hotel in Seoul. Likewise, the address of the port in Osaka was difficult to obtain. Also, our transfer from Tokyo cruise terminal never materialised probably due to the confusion as to where the ship was docking. Having to complete everything online was a chore for 3 persons - including uploading photos for ID (which in one case failed and caused delay on check-in).
We will respond to your concerns as soon as possible. Thank you for your patience and understanding. We initiated the reservation directly through an NCL... In Sept. 2023 I booked two cruises back to back in hopes of recovering from upcoming surgery. I once sailed NCL from LA to Miami in 2019 (before Covid) and was happy with all accommodations.
I sailed on Royal Caribbean's worst rated cruise ship. Here's what it was really like. - Royal Caribbean Blog
I sailed on Royal Caribbean's worst rated cruise ship. Here's what it was really like..
Posted: Fri, 29 Sep 2023 07:00:00 GMT [source]
Prior to our cruise in March of 2023 I contacted the agent regarding the Group Leader bonus and extra discounts from a previous canceled cruise. I reached out to the agent shortly after the final payments were done. Received no response, so I submitted (2) cases to NCL before the calendar year 2022 ended.
Norwegian Cruise Line ships are also known for their colorful hull art that makes them stand out in ports around the world. What is the best Pescatarian meal delivery service? In today's busy world, Pescatarian meal delivery services are super helpful for those who choose to eat seafood but not meat, along with veggies, grains, ... In collaboration with the Port of Dover, Fred Olsen Cruise Lines enhances its 2024 cruise packages with free parking and onboard credit.
The company was started in 1968 and is based in Miami, FL and controls about 8% of the world wide cruise market, as of 2010. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. After gathering all the necessary information, the next step is to contact Norwegian Cruise Line directly to voice your complaint. NCL provides multiple avenues for communication, ensuring that you can reach out in a way that is most convenient for you. Personal details of reviewers are strictly confidential and hidden from everyone. Ncl.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
I would expect the largest portion of passengers to be Americans. In the New York area, back to school is Jan. 2 for most. Haven't been on the Getaway recently but as far as I know, every ship has a library if you can't find a quiet place to sit and read.
I'm Waiting on the Quarantined Norwegian Dawn. Here's What It's Like. - Matador Network
I'm Waiting on the Quarantined Norwegian Dawn. Here's What It's Like..
Posted: Tue, 27 Feb 2024 08:00:00 GMT [source]
I complained to senior manager after being offered a poor 15% discount by rude excursions manager. After reading reviews now realise our cruise was not an isolated incident. They use to be so good obviously not anymore. Norwegian Star to South America, Antarctica and The Falklands in January. Never sailed with NCL before and probably won’t again.
The loyalty program has seven levels, from Bronze to Ambassador. The full roster of onboard amenities can be found on the Norwegian Cruise Line website. There are some extra perks that come with certain tiers. Latitude Rewards awards members with points based on each night they sail, and they can earn bonus nights when booking certain categories of suites.
That's what we thought as well but were informed that children in Canada were still out of school which was why there were so many on our particular trip... For various reasons we wanted to be away from home over New Year so thought that a couple of nights in The Big Apple followed by a cruise might have done the trick. We have sailed the Getaway twice and loved it each time. Oh, my goodness, the reviews are dreadful, I haven’t come across a good one yet.
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